Last Updated: December 2025
At Errands, your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you use our mobile app and website.
Information We Collect
We collect information to help us give you a better and safer experience.
This includes:
- Your name, phone number, and email address
- Delivery and pickup addresses
- Location data for real-time delivery tracking
- Driver identification information (such as Driver's License or NIN)
- Payment details (processed securely through third-party providers)
- Device and usage data to improve app performance
How We Use Your Information
We use your information to:
- Create and manage your account
- Process delivery requests
- Match you with nearby drivers
- Enable live tracking
- Improve app features and security
- Send important updates and support messages
Location Services
Errands uses your device location to:
- Show nearby drivers
- Track live deliveries
- Improve route accuracy
You can turn off location access in your device settings, but some features may not work properly.
How We Share Your Information
We do not sell your personal data.
We may share your data with:
- Drivers or users to complete deliveries
- Trusted third-party services (payments, verification, notifications)
- Legal authorities if required by law
Data Security
We use secure systems and encryption to protect your information. While we take strong security measures, no system is completely risk-free.
Your Rights
You can:
- View and update your information
- Request account deletion
- Contact support for any privacy concerns
📧 Contact us at: support@errands.com
Changes to This Policy
We may update this policy from time to time. We'll notify you if there are major changes.